REFUND POLICY

RETURNS & EXCHANGES
You can make a return or exchange of our product(s) in its original condition within 30 days of receiving your order.  Unfortunately, we cannot accept returns after this point. Gift cards are non-refundable.  Please note that shipping fees are non-refundable and Forever Bloom does not cover shipping costs for returns. We recommend using a shipping service with reliable tracking or shipping insurance as we cannot issue a refund to lost items. Thank you for understanding.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

To start your return please email us at info@foreverbloom.com with your order number, a receipt, proof of purchase and reason for return.


WHERE TO SEND MY RETURN OR EXCHANGE?
Once confirmed, please ship your product back to the below address and include your order number and/or receipt of purchase.

To return your product, mail to:
Forever Bloom Skincare
23 Corporate Plaza Dr #150
Newport Beach, CA 92660
USA

Please note shipping a return is at your own cost and we are unable to refund your original order’s shipping cost.

Please send the Tracking Number to: info@foreverbloom.com to process the refund.


REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.


Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please email us.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email.

For damaged packages,  images of the products/packages should be provided.