Refund policy

Returns & exchanges

You can make a return or exchange of unopened product(s) in its original condition within 30 days of receiving your order. Unfortunately, we cannot accept returns after this point. Gift cards are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

To start your return, please email us at support@foreverbloom.com with your order number, a receipt, proof of purchase and reason for return.

Where to send my return or exchange

Once confirmed, please ship your product back to the address below and include your order number and/or receipt of purchase.

Forever Bloom
23 Corporate Plaza Dr #150
Newport Beach, CA 92660
USA

Please note: shipping a return is at your own cost, and we are unable to refund your original order’s shipping cost.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 5–7 business days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company — it may take some time before your refund is officially posted. Next, contact your bank: there is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please email us at support@foreverbloom.com.

Sale items

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at support@foreverbloom.com.